Terms and Conditions

Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.


Services means, Waxing, Threading, Laser, Tinting, Spray Tan, Eyelash Extensions, Make up, Henna, Eyelash Lift and Facials.

the Website means the website https://conceptbeautie.com.au/

We / Us etc. means Concept Beautie PTY LTD and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.


The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:



The trademarks and logos contained on this Website are trademarks of Concept Beautie PTY LTD Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites.

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of NSW, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in NSW.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Payment Terms and Conditions

Payment Options

Customers may book an appointment for any service online and/or by phone.

Online payments are available upon booking your appointment at http://www.conceptbeautie.com.au

Payment for services must be made in full immediately after any service has been performed.

Payment options available are: –

  • Eftpos
  • Zip Pay
  • Cash
Online bookings – advance payments
  • Concept Beautie requires at least 48 hours’ notice to be given for any appointment cancellation.
  • If you cancel your service within 48 hours of your appointment, or do not attend a booked appointment, we reserve the right to retain 25% deposit of advance payments.
Gift Cards

Gift Cards can be purchased from $25, online, or at the Concept Beautie Salon, Wollongong.

All gift cards have a three-year expiry date as per Australian Consumer Law (ACCC).

Loyalty Cards

Receive 15% off  your 5th treatment. Valid for one treatment only, per person.

Laser Hair Removal Packages
  • Laser Hair Removal Packages must be paid upfront, prior to the service being undertaken.
  • Concept Beautie requires at least 48 hours’ notice to be given for any appointment cancellation.
  • If you cancel your service within 48 hours of your appointment, or do not attend a booked appointment, we reserve the right to retain 25% deposit of advance payments.
Price Matching Policy
  • Concept Beautie will price match all Laser hair removal, including its Laser Hair Removal packages. This offer is only valid if the customer provides proof of the other price, which must be current.  Qualified staff of Concept Beautie will use the same equipment and/or products as illustrated in the comparative evidence.
  • Clients may only purchase the same number of treatments as advertised by the competitor using the Price Match Policy, and if no maximum number of treatments is listed the number of treatments able to be purchased is limited to 3 per client.
  • Clients must advise Concept Beautie staff of the Price Match Policy at the time of purchase. The Price Match Policy will not be applied where the products and/or treatments have already been paid for or received.
  • The Price Match Policy does not apply to offers made by competitors from group buying, discount or coupon websites.
  • Our Price Match Policy does not apply to our already discounted Full Body Laser Hair Removal treatments.
Cancellation and Refunds

We do not provide a refund if you change of mind, decided you simply don’t like it, have no use for it, or found it cheaper elsewhere.

  • Concept Beauties’ Treatments and services are not transferable to other individuals or clinics
  • Concept Beautie requires at least 48 hours’ notice to be given for any appointment cancellation.
  • If you cancel your service within 48 hours of your appointment, or do not attend a booked appointment, we reserve the right to retain 25% deposit of advance payments.
  • Concept Beautie will provide refunds where required in accordance with the Australian Consumer Law. We value your patronage and want you to be a satisfied client so if our service or product is faulty it may either be replaced or refunded. We don’t refund for change of mind.
  • As qualified Beauty Therapists we will exercise due care and skill with treatments, ultimately it is your responsibility to determine if the product or product treatment is right for you.
  • To ensure customers are provided with an exceptional, quality service, customers are required to complete consent forms and advise us of any factors that may affect their treatment. At the same time, customers will need to have realistic expectations of the results of treatment. We encourage our customers to work with our therapist on what can be achieved with the treatment.